Taking a Sale Return In Uprow

Sale Return Overview:

A Sale return receipt deducts the receipt total from the current day’s sales and adds the item(s) back into inventory.

To record returns on return receipts:

     1.    Go to Sale History.

     2.    Locate the original sale receipt in the history files

Tip: Locating a Former Sale Receipt

You can use the Sale invoice Number, customer name, date, etc. from the customer’s original printed receipt to find the Uprow’s electronic copy in the Sale History list. Alternatively, use the Customer History feature to quickly pull up a record of all receipts made for a particular customer during a specified history time period From the customer history screen, find the correct receipt. 

     3.    Click on Return in the action column.

     4.    All the items in that invoice will automatically get populated with any discount or fee amounts that

            were applied to the item(s) at the time of purchase.

     5.    Keep the item(s) a customer wish to return and delete all other using bin icon on the item row. 

     6.    Click on payment and tender the return, indicating how the refund is returned to the customer,

            usually cash, credit card or store credit.

     7.    Click save and print the receipt.

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